GENERAL  ADMISSION

A GA ticket grants you entry through the gates of Beyond Wonderland, where you are free to wander and explore this colorful world of fantastically costumed performers, mesmerizing art and visual effects, and multiple stages of world-class music and cutting-edge production.

Buy early and save! Prices will increase, and tickets may sell out. Beware of scalpers and scammers; see our Ticketing FAQ for more information.

SINGLE-DAY GA

Tickets for this event are no longer on sale.

VIP

Explore, Engage, Energize and Enjoy! A new adventure awaits you with the Beyond Wonderland Mexico VIP Experience.

To enter all VIP areas, you must be 18+ and present a valid photo ID. Learn more about ages & ID. Buy early and save! Prices will increase, and tickets may sell out. Beware of scalpers and scammers; see our Ticketing FAQ for more information.

SINGLE-DAY VIP

Tickets for this event are no longer on sale.

EXPLORE

  • VIP viewing deck at Queen’s Domain
  • Areas with picnic tables to relax, refresh and rehydrate

ENGAGE

  • Interactive photo booth with props
  • Beyond info booth: concierge available to answer all questions about your VIP experience
  • Beyond Unity Wall: share your message of love on our giant chalk wall

ENERGIZE

  • Dedicated VIP gourmet food trucks
  • Dedicated VIP cash bars featuring beer, cocktails, water, and non-alcoholic beverages

ENJOY

  • Dedicated VIP entrance for express entry into the show
  • Air-conditioned VIP bathrooms
  • Dedicated cell phone charging stations

 LOCKERS

Store your stuff securely at Beyond Wonderland Mexico! Lockers allow you unlimited in-and-out access throughout the day so you can share with your friends. Lockers measure approximately 37 cm H x 46 cm W x 43 cm D. Pro tip: The lockers make a great meeting point for your group!

 TICKETING FAQ

Q: Are tickets expected to sell out?
A: There is always a chance that the event will sell out, in which case no more tickets will be sold. So get your tickets now — we want to make sure you don’t miss out!

Q: What payment methods can be used to purchase tickets?
A: Credit and debit cards are accepted.

Q: What is the maximum number of tickets I can buy?
A: Tickets are limited to eight (8) per person.

Q: Can I upgrade my GA tickets to VIP?
A: Upgrades may be available if VIP tickets have not sold out. Contact Ticketmaster for more information.

Q: What if I accidentally bought VIP tickets and I’m under 18?
A: You must be 18 or older to enter the venue with a VIP wristband. To receive a refund, you must provide proof that you are under 18 years of age. Please contact Ticketmaster.

Q: Can I get a VIP package if some members of my group are under 18?
A: No, only those 18 or older are permitted to enter VIP areas, and you must be 18 or older to enter the venue with a VIP ticket.

Q: Should I receive a confirmation email for my purchase?
A: You should receive a confirmation email within moments of purchase. If you do not (be sure to check your junk folder), please contact Ticketmaster.

Q: What if I purchased tickets but my card hasn’t been charged yet?
A: Your card should be charged within two business days. If you do not see the charge on your account, please contact Ticketmaster.

Q: I live outside of Mexico. Will you ship my tickets, or will I pick them up at Will Call?
A: International orders will be held at Will Call.

Q: How can I avoid ticket fraud?
A: The best way to avoid ticket fraud is to buy directly from Ticketmaster. If you buy resale tickets, we advise you to get them only from trusted friends. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided.

Q: I’m buying multiple tickets. Can I transfer some of them to friends?
A: You may purchase tickets on behalf of your friends, but once their wristband is scanned, it is non-transferable.